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Job Locations CA-ON-Markham
Would you like to join an innovative team driven by a bold vision – unleashing tools to accelerate breakthroughs in human health?   It is an extraordinary time for Standard BioTools. Our technology is empowering customers to improve life through comprehensive health insight. We invite you to join a leading provider of indispensable life sciences tools that is accelerating global research on multiple frontiers of human health. At Standard BioTools, we are building a positive culture where our people can do the best work of their careers, informed, and influenced by our core behaviors: - Keep customers front and center in all of our work - Be accountable and deliver on commitments - Drive continuous improvement - Be collaborative and work as one team: fostering communications in a learning, coaching, and helpful environment   Standard BioTools is looking for a Reagent Manufacturing Associate in our Proteomics Reagent Operations. The team member will focus on the manufacturing of our reagent products including antibody conjugation, antibody lyopholization, polymer synthesis, buffer preparation and metal digestion. This individual will also perform in-process testing during the production process. Description: - Perform antibody-metal tag conjugations for a multitude of antibody/tag combinations for use in multiplex assays - Perform polymer synthesis and testing in an organic chemistry laboratory environment - Perform polymer aliquot and packaging - Perform metal digestion, dilution and aliquot - Perform buffer solution preparation, filtration and aliquot - Carry out root cause investigations for quality-related issues - Perform additional duties such as maintenance of chemical inventory, ensuring lab equipment is calibrated in a timely manner, and maintain quality records in the Quality Assurance database - Be responsible for maintaining the facilities Material Safety Data Sheet (MSDS) records and implementing lab safety improvements - Train and assist new hires and junior member on the day-to-day tasks - Plan the work schedule independently to meet the production demand   Qualifications: - Bachelor’s degree in Biology, Biochemistry, Chemistry or similar Life Science plus a minimum of 3-5 years of experience working in a lab environment - Proven capability of using various analytical instruments for characterization and testing of produced reagents - Experience in wet chemistry required - Working knowledge of MS Office, Excel, Access and general understanding of ERP concepts - Ability to pick up new technologies quickly and ultimately troubleshoot independently - Ability to multitask in a fast-paced environment - Thoroughness, attention to detail and meticulousness are critical.             The Company is committed to providing an inclusive and barrier free recruitment process to applicants with accessibility needs in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act (AODA). If you require an accommodation during this process, please inform The Company of your requirements.  We are an equal opportunity employer.
ID
2023-3742
Category
Manufacturing
Job Locations CA-ON-Markham
  It is an extraordinary time for Standard BioTools. Our technology is empowering customers to improve life through comprehensive health insight. We invite you to join a leading provider of indispensable life sciences tools that is accelerating global research on multiple frontiers of human health. At Standard BioTools, we are building a positive culture where our people can do the best work of their careers, informed, and influenced by our core behaviors: - Keep customers front and center in all of our work - Be accountable and deliver on commitments - Drive continuous improvement - Be collaborative and work as one team: fostering communications in a learning, coaching, and helpful environment Standard BioTools is looking for an Order Management Specialist to support the entire sales order cycle (quote to cash) with the goal to provide smooth execution of orders and revenue recognition, based on current and future policies, procedures, and guidelines. The OM Specialist will work closely with the Sales Administration team, Account Managers, Logistics, Finance, Legal, Operations and Marketing to deliver world class customer support, ensure immediate response to Customer requests, provide reliable data for reporting and planning purposes, actively participate in quote-to-cash, cross-functional process improvements.   Description: - Be the single point of contact for quote to cash inquiries and problem solving; escalation and cross-functional solution of any issues/requests - Information on pricing, promotions, any specific terms - Escalation triggers and cross-functional teamwork for Customer satisfaction purposes. - Documentation of Customer feedback for audit and analysis purposes - Proactive Customer relationship management (Terms and conditions review and updates, order status, invoices, collections, documentation) - Provide quotations including response to tenders (potential future stage) - Be responsible for order validation, acceptance, and entry (in partnership with Legal and Finance) for products, Time and Material services and service contracts/training - Be responsible for order management within pre-negotiated and pre-approved terms. Clean order flow to allow clean and timely invoicing - Order Acknowledgement - Change orders - Management of shipment dates based upon customer requests, in partnership with Logistics/Manufacturing/Demand Planning - Special requirements to meet Customer requests - Escalation to management for timely resolution of customer issues - Have oversight and will manage the e-Commerce Orders - Be an active member to ensure audit compliance (document controls, process controls/approvals, record retention) - Contribute to cross-functional, continuous process and quality improvements to ensure business compliance and Customer Satisfaction - Ensure maintenance of Customer Master (AX ERP), and ensure its integrity, accuracy, compliance. - Manage the returns and defective products in partnership with Logistics and Quality (potential future) - Book of international and US East Coast orders (SFDC opportunity closing, AX order entry) - Process US/CA intercompany orders in dual ERP systems (AX) - Triage of the US sales administration case log within Salesforce - Act as liaison between Sales Support Team and the Markham office - Hybrid role with working from the Markham office as well as at home   Minimum Qualifications: - 3+ years of experience in the order management function (International experience is a plus) - Experience with Microsoft Dynamics AX (2012 and D365 a plus) - Salesforce Experience a plus - Basic knowledge of Excel - Fast learner, self-starter, accountable, reliable - Ability to successfully work in a dynamic environment - Able to work under pressure and tight timelines - Problem solving attitude - Cross-functional perspective and coordination - Experience with contract negotiation a plus - Precise, accurate, detail oriented - Understanding of basic SOX/GAAP rules relative to order management/revenue recognition     The Company is committed to providing an inclusive and barrier free recruitment process to applicants with accessibility needs in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act (AODA). If you require an accommodation during this process, please inform The Company of your requirements.  We are an equal opportunity employer.
ID
2023-3739
Category
Sales
Job Locations US-MA-Boston | US-Connecticut | US-PA-Philadelphia
Would you like to join an innovative team driven by a bold vision – unleashing tools to accelerate breakthroughs in human health?   It is an extraordinary time for Standard BioTools. Our technology is empowering customers to improve life through comprehensive health insight. We invite you to join a leading provider of indispensable life sciences tools that is accelerating global research on multiple frontiers of human health. At Standard BioTools, we are building a positive culture where our people can do the best work of their careers, informed, and influenced by our core behaviors: - Keep customers front and center in all of our work - Be accountable and deliver on commitments - Drive continuous improvement - Be collaborative and work as one team: fostering communications in a learning, coaching, and helpful environment   Standard BioTools is looking for a motivated HR Business Partner to join our team. The HR Business Partner will work closely with our employees and managers and build a trusted, empathetic, and professional environment for our employees to do their best work.   Description: - Develop strong partnerships with managers and employees to deliver value-added support and guidance that are aligned with the Company’s overarching business objectives. - Facilitate exceptional candidate experience throughout the onboarding process - Support managers and employees through coaching and employee development programs   - Collaborate with managers on performance management and development, training, and onboarding and offboarding initiatives and liaise with the broader HR team to evolve existing processes and programs aligned with HR objectives - Provides advice and counsel to managers regarding employee practices, policy and employment laws (e.g., coaching, career development, disciplinary actions) - Maintains in-depth knowledge of legal requirements related to day-to-day management of employees, reducing legal risks and ensuring compliance. Partners with the legal and HR team when needed - Conduct workplace investigations to fully understand concerns and provide clear and accurate advice in a timely manner - Be an employee advocate - Ensure employment transactions are recorded in Workday such as promotions, adjustments, etc. - Maintains effective level of business literacy about the business   Role Requirements: - Bachelor’s degree in Business, Human Resources or relevant experience. - 5 + years of Human Resources experience - Strong knowledge and experience in HR compliance and US employment law - Self-starter, ability to think on your own, creative problem solving - Excellent collaboration skills to enable the business - Systems capabilities: MS Office Suite including advanced Excel skills - Effective communication skills (influential across written, verbal and presentation) - Ability to work in a fast paced, dynamic environment - Strong attention to detail with excellent prioritization skills - Knowledge of Lean methodologies is an asset - Willingness to learn and to be involved on various projects   Sounds good? Apply online with your resume!     Standard BioTools is an equal opportunity/affirmative action employer. We will consider all qualified applicants for employment without regard to race, color, religion, sex, age, or national origin.
ID
2023-3737
Category
Human Resources
Job Locations CA-ON-Markham
Would you like to join an innovative team driven by a bold vision – unleashing tools to accelerate breakthroughs in human health?   It is an extraordinary time for Standard BioTools. Our technology is empowering customers to improve life through comprehensive health insight. We invite you to join a leading provider of indispensable life sciences tools that is accelerating global research on multiple frontiers of human health. At Standard BioTools, we are building a positive culture where our people can do the best work of their careers, informed, and influenced by our core behaviors: - Keep customers front and center in all of our work - Be accountable and deliver on commitments - Drive continuous improvement - Be collaborative and work as one team: fostering communications in a learning, coaching, and helpful environment   Standard BioTools is looking for a Reagent Manufacturing Associate to manage receiving duties, general related production laboratory duties, and to perform trouble shooting duties.  Responsibilities include accurately and efficiently performing daily functions needed for order outflow and inflow within the reagent manufacturing group.  The successful candidate will be highly reliable, detail oriented, organized, with the professionalism to work in a production laboratory environment.  He or she is expected to work both independently and in conjunction with co-workers.  A team player is essential as this position will work very closely with colleagues to maintain a clean and organized laboratory environment and can connect with interdisciplinary groups within the organization. Description: - Perform formulation of biological solutions, filtration, aliquot and packaging - Executes manufacturing validation test plans, assists with the preparation of technical reports - Ensure lab equipment is calibrated in a timely manner and maintain quality records in the Quality Assurance database - Stock and transfer finished goods between manufacturing and supply chain (physically and in ERP) - Perform cycle counts of WIP and finished goods - Troubleshoot discrepancies take corrective action - Maintain and organize the work area to keep a clean, orderly and safe work environment  Qualifications: - Bachelor’s degree in Biology, Biochemistry or similar Life Science - 1-2 years experience working in a lab environment specializing in genomic assay development and manufacturing highly desirable - Ability to read, analyze, and interpret scientific and technical reports, technical procedures, validation protocols and reports, operating instructions, and/or scientific publications. - Working knowledge of MS Office, Excel, Access and general understanding of ERP concepts - Ability to pick up new technologies quickly and ultimately troubleshoot independently - Ability to multitask in a fast-paced environment - Attention to detail is essential - Experience working in a cGMP or ISO laboratory environment. - Self-directed, organized, and possesses good judgment Additional Requirements: - Ability to sit, stand, move about the facility - Work performed in a combination of shipping, manufacturing and office environments - Ability to quickly familiarize with products and part numbers           The Company is committed to providing an inclusive and barrier free recruitment process to applicants with accessibility needs in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act (AODA). If you require an accommodation during this process, please inform The Company of your requirements.  We are an equal opportunity employer.
ID
2023-3736
Category
Manufacturing
Job Locations CA-ON-Markham
It is an extraordinary time for Standard BioTools. Our technology is empowering customers to improve life through comprehensive health insight. We invite you to join a leading provider of indispensable life sciences tools that is accelerating global research on multiple frontiers of human health. At Standard BioTools, we are building a positive culture where our people can do the best work of their careers, informed, and influenced by our core behaviors: - Keep customers front and center in all of our work - Be accountable and deliver on commitments - Drive continuous improvement - Be collaborative and work as one team: fostering communications in a learning, coaching, and helpful environment Standard Biotools is looking for a motivated Quality Control Associate in our Proteomics Reagent Operations. The team member will focus on the manufacturing of our conjugated antibodies, including all related tissue culture requirements. This includes antibody conjugations, selecting and growing appropriate cell lines for validation and QC, and preparing all necessary reagents for related manufacturing and testing of conjugated antibodies.    Description: - Perform antibody-metal tag conjugations for a multitude of antibody/tag combinations for use in multiplex assays - Perform tissue culture for cell lines related to the validation and QC of the tagged antibodies which will be offered in our catalog - Perform polymer production and testing in an organic chemistry laboratory environment - Perform quality control testing using standard ICP-Mass Spectrometry as well as our novel Mass Cytometry technology on our CyTOF instruments. - Perform additional duties such as maintenance of chemical inventory, ensuring lab equipment is calibrated in a timely manner, and maintain quality records in the Quality Assurance database. - Be responsible for maintaining the facilities Material Safety Data Sheet (MSDS) records and implementing lab safety improvements.   Qualifications: - Bachelor’s degree in Biology, Biochemistry, Chemistry or similar Life Science plus a minimum of 2-3 years of experience working in a lab environment - Proven capability of using various analytical instruments for characterization and testing of produced reagents - Experience in tissue culture required; experience with Flow Cytometry and/or Mass Cytometry a plus - Working knowledge of MS Office, Excel, Access and general understanding of ERP concepts - Ability to pick up new technologies quickly and ultimately troubleshoot independently - Ability to multitask in a fast-paced environment - Thoroughness, attention to detail and meticulousness of synthesis and testing of organic polymers are critical.   Sounds good? Apply online with your resume!   The Company is committed to providing an inclusive and barrier free recruitment process to applicants with accessibility needs in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act (AODA). If you require an accommodation during this process, please inform The Company of your requirements.  We are an equal opportunity employer.
ID
2023-3735
Category
Manufacturing
Job Locations CA-ON-Markham
Would you like to join an innovative team creating technology to power groundbreaking insights in academic, clinical, pharma and biotech research?   It is an extraordinary time for Standard BioTools. Our technology is empowering customers to improve life through comprehensive health insight. We invite you to join a leading provider of indispensable life sciences tools that is accelerating global research on multiple frontiers of human health. At Standard BioTools, we are building a positive culture where our people can do the best work of their careers, informed, and influenced by our core behaviors: - Keep customers front and center in all of our work - Be accountable and deliver on commitments - Drive continuous improvement - Be collaborative and work as one team: fostering communications in a learning, coaching, and helpful environment   Standard BioTools is looking for a Logistics and Fulfillment Coordinator to join the Canadain logistics team.     Description:  - Receive incoming material, goods, and service items. - Timely and accurate receipt of goods into ERP system including input of batch records, expiration dates, serial #’s and lot numbers. - Delivery of component parts to locations or packages to internal customers - Manage Inbound Finished Goods - Use System to Complete Internal Work orders, put away and manage inventory records with no discrepancies. - Accurately manage inventory lots and serialization of products. - Maintain an adequate supply of shipping materials on hand at all times. - Execute Sales or internal order requests to meet on time delivery targets. - Print pic lists as required, locate product, log lot or batch information. - Assemble kits as required - Prepare shipment, package appropriately, using ice bricks (as requires) along with corresponding documents - Prepare Commercial invoices, Dangerous Goods certifications  (as required). - Maintain accurate inventory records for Finished Goods Inventory - Utilize FIFO (first in first out) Inventory methodology. - Conduct regular inventory cycle counts - Maintain the work area to keep a clean, orderly and safe work environment. - Other general warehouse, shipping, and receiving duties as required. Minimum Qualifications: - Minimum of a high school education with related experience in shipping and receiving, logistics and fulfillment operations. - Required to read and write English, follow verbal instructions and be mathematically astute. - Minimum of 3 years of experience in warehousing, shipping, receiving. Job Knowledge, Skills and Abilities: - Ability to perform but not limited to the following tasks, be familiar with and able to interpret packing slips, enter into the computer the correct information, to acknowledge receipt of the goods into the purchase order and processing database. - Microsoft Office experience required. - Experience with UPS/FEDEX online software is desirable. - Ability to lift up to 50 lbs. 5 to 10 times per shift. - Basic computer skills.  Physical Demands: - Ability to lift up to 50 lbs. 5 to 10 times per shift. - Regularly required to sit, stand, bend, reach and move about the facility. - Work performed in a combination of shipping area and office environments.    Ready to join an industry leader with a bold and ambitious mission that is enabling advancements in human health? Apply online with your resume!     Apply online with your resume!   The Company is committed to providing an inclusive and barrier free recruitment process to applicants with accessibility needs in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act (AODA). If you require an accommodation during this process, please inform The Company of your requirements.  We are an equal opportunity employer.
ID
2023-3734
Category
Logistics
Job Locations US-TX-Houston | US-CA-South San Francisco
It is an extraordinary time for Standard BioTools. Our technology is empowering customers to improve life through comprehensive health insight. We invite you to join a leading provider of indispensable life sciences tools that is accelerating global research on multiple frontiers of human health. At Standard BioTools, we are building a positive culture where our people can do the best work of their careers, informed, and influenced by our core behaviors: - Keep customers front and center in all of our work - Be accountable and deliver on commitments - Drive continuous improvement - Be collaborative and work as one team: fostering communications in a learning, coaching, and helpful environment Standard BioTools (SBI) is looking for a Field Service Engineer for the Greater Houston area to deliver masterful service to our customers across the entire spectrum of SBI products. The Field Service Engineer will act as the primary point of contact for customers on technical and service issues. A crucial player in our commitment to total customer satisfaction, the Field Service Engineer must demonstrate solid judgment and possess outstanding interpersonal skills. The position will be mostly covering the Greater Houston area with travel to the central United States and other parts of the US as needed.   Description: - Excited by the opportunity to provide 100% customer satisfaction in a cutting-edge scientific environment. - Able to troubleshoot complex problems within an operational interplay of software, hardware, and chemistry. - A team player who functions well within an interdisciplinary environment. - Install, troubleshoot, repair, maintain, and perform qualification services on SBI systems located at customer sites. - Troubleshoot instrument hardware and software, often under challenging conditions. - Employ our customer management tool to track work orders, manage parts inventory, and complete other administrative job tasks. - 50%+ travel is routinely required on both a scheduled and unscheduled basis. - Work independently, but also function as a critical and relied-upon member of our Field Services team. This will often require travel outside of your assigned coverage territory and contribution to high value service projects. - Enjoy a highly competitive compensation package, including better-than-average benefits and growth opportunities, as well as a dynamic and rewarding company culture - Have fun, be fully engaged, and promise to have a life beyond “work”   Minimum Qualifications:   - A BS in Science or in an Engineering discipline with five years of industry experience in the service or support of life science instruments. - Solid working knowledge of electrical and mechanical sub-systems. - Expertise in Windows OS and in employing root cause analysis and corrective action methodologies - Experience working in a life science laboratory environment       Ready to join an industry leader with a bold and ambitious mission that is enabling advancements in human health? Apply online with your resume!     Standard BioTools is an equal opportunity/affirmative action employer. We will consider all qualified applicants for employment without regard to race, color, religion, sex, age, or national origin.
ID
2023-3732
Category
Service & Support
Job Locations US-NY-New York | US-NJ-New Jersey | US-Connecticut
Would you like to join an innovative team driven by a bold vision – unleashing tools to accelerate breakthroughs in human health?   It is an extraordinary time for Standard BioTools. Our technology is empowering customers to improve life through comprehensive health insight. We invite you to join a leading provider of indispensable life sciences tools that is accelerating global research on multiple frontiers of human health. At Standard BioTools, we are building a positive culture where our people can do the best work of their careers, informed and influenced by our core values: - Be accountable to customers, partners, and each other. Take ownership and deliver on commitments. - Establish and follow Standard Work in all that we do, drive continuous improvement (kaizen), and eliminate waste (MUDA). - Keep customers front and center in all our work. - Be data-driven in our work, our analysis, our recommendations, and our decision making. - Be collaborative and work as one team, without silos. Foster transparent communications in a learning, coaching, helpful environment.   Standard BioTools is looking for a motivated Field Applications Specialist (FAS) who is the primary customer-facing role in supporting Standard BioTools’ flagship proteomics technology, Cytometry by Time of Flight (CyTOF). The primary responsibilities for this role will be supporting CyTOF customers. Additionally, the CyTOF FAS serves a critical Voice-of-Customer role in by providing relevant and timely feedback to internal colleagues in Application Support, Marketing, and R&D.   Location includes New York, New Jersey, and Connecticut.     If you are inspired and driven by cutting-edge technologies and you work well in a flexible and fast-paced environment, then this position may be for you.   Description:   - Drive mass cytometry adoption at top/key accounts through high quality sales support by engaging with customers to provide technical discussion, seminars, and demonstrations relating to mass cytometry. - Collaborate with Regional Sales Managers and Demand Generation team to build mass cytometry install base and grow consumable revenue. - Provide multi-faceted mass cytometry customer support including on-site and in-house training, email and phone inquiries, applications discussion, planning and troubleshooting, and data analysis. - Participate in conferences, trade-shows and symposia. - Collaborate with in-house teams to provide customer feedback and enhance future products. - Travel ~60% within your territory and other parts of North America as needed. - Enjoy a highly competitive compensation package, including better-than-average benefits. - Have fun, be fully engaged and promise to have a life beyond “work”.     Minimum Qualifications: - MS in life sciences or equivalent experience background is required. Ph.D. and strong immunology background preferred. - 5+ years of hands-on experience with biochemistry, molecular biology, immunology or cell biology lab is required. Experience in flow cytometry is highly desirable. - Previous mass cytometry experience preferred. - High level bioinformatics skills highly desirable. - A keen interest in technology along with a high level of self-motivation and excellent organizational skills. - Excellent skills in training instrumentation and software as well as technical writing. - Strong presentation skills with a natural and influential style that comes across in both large seminars and small groups. - A strong desire to collaborate both with customers and colleagues. - Independent thinker with excellent problem solving and interpersonal skills. - A passion for helping customers succeed. - Previous applications specialist or other customer-facing experience preferred      Ready to join an industry leader with a bold and ambitious mission that is enabling advancements in human health? Apply online with your resume!     Standard BioTools is an equal opportunity/affirmative action employer. We will consider all qualified applicants for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status.    
ID
2023-3731
Category
Sales
Job Locations UK | NL
Channel Manager, Nordics & Emerging Markets   It is an extraordinary time for Standard BioTools. Our technology is empowering customers to improve life through comprehensive health insight. We invite you to join a leading provider of indispensable life sciences tools that is accelerating global research on multiple frontiers of human health. At Standard BioTools, we are building a positive culture where our people can do the best work of their careers, informed, and influenced by our core behaviors: - Keep customers front and center in all of our work - Be accountable and deliver on commitments - Drive continuous improvement - Be collaborative and work as one team: fostering communications in a learning, coaching, and helpful environment We have an exciting opportunity for a Channel Manager who will work closely with our partners to achieve revenue goals in assigned territories within Europe.  Driving the sales of all Standard BioTools Instrument Systems and Consumables to public and private accounts, this person will serve as a point of contact for all commercial related activities, being responsible for business planning, execution and forecasting.  This role would ideally suit somebody who has had experience successfully building and growing a territory rather than maintaining.   ESSENTIAL DUTIES AND RESPONSIBILITIES - Develop, build and grow the business in order to achieve the revenue targets for all products within assigned territories. - Develop and grow the sales plans and coordinate specific activities. - Produce sales forecasts as required. - Maintain prospect and customer communication records in the Company’s CRM system. - Report quarterly goals aligned to overall corporate and regional objectives. - Monitor and report regional market trends, identify new market potentials to build and grow the business. - Work with local marketing to design regional marketing tools. - Work in close relationship with service and technical support groups to support the Channel Partners in 1/closing business and 2/maximizing end users satisfaction. - Participate in scientific conferences, tradeshows and related field support activities. - Develop customer relationships and monitor customer satisfaction. - Travel within assigned territory as necessary to work with Channel Partners to close critical sales efforts (approximately 70% travel).   EDUCATION/EXPERIENCE/SKILLS  - Bachelor’s degree (B.S. / B.A.) in Life Sciences, e.g. Chemistry, Biology, Biochemistry. - The position requires two years proven channel management experiences in Europe, with at least five years of successful sales and marketing experience in Life Sciences. A good knowledge in spatial multi-omic and/or flow cytometry market within the territory will be a plus. - Experience in selling capital equipment as well as consumables. - Excellent time management, territory management and presentation skills. - Must be fluent in English. - Must have excellent communication skills, and the ability to influence the territory to achieve quarterly and annual business objectives. Ready to join an industry leader with a bold and ambitious mission that is enabling advancements in human health? Apply online with your resume!   Standard BioTools is an equal opportunity/affirmative action employer. We will consider all qualified applicants for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status.  
ID
2023-3729
Category
Sales
Job Locations CA-ON-Markham
Would you like to join an innovative team creating technology to power ground breaking insights in academic, clinical, pharma and biotech research?   It is an extraordinary time for Standard BioTools. Our technology is empowering customers to improve life through comprehensive health insight. We invite you to join a leading provider of indispensable life sciences tools that is accelerating global research on multiple frontiers of human health. At Standard BioTools we are also building a positive culture where our people can do the best work of their careers, informed, and influenced by our core values: - Customer Commitment. We are committed to developing quality solutions to meet our customers’ unmet needs. - We uphold the highest standards professionally, personally, and intellectually. - We show respect for each other, value every voice, and embrace diversity, equity, and inclusion. - Continuous Improvement. We foster a culture of continuous improvement that drives us to do better every day. Standard BioTools is looking for a highly motivated Research Associate I to join our exciting and growing proteomics Discovery Lab (SDL) team based in Markham, ON. This individual will actively participate in all customer imaging and suspension projects with the entire team.   Description: - Develop an advanced understanding of the suspension and imaging mass cytometry platform. - Execute laboratory experiments using both imaging and suspension mass cytometry on tight deadlines to drive revenue. - Possess attention to detail and understanding of the process in the execution of scientific methods - Maintain records to ensure a laboratory environment that complies with regulatory requirements (e.g., ISO 13485), good laboratory practices, and standard operating procedures. Minimum Qualifications: - A degree in life sciences, such as immunology; MSc is preferred. - Experience in flow cytometry and mass cytometry workflows (e.g., sample prep, cell staining, sample acquisition, antibody conjugation) is an asset. - A minimum of 1 year experience in flow cytometry OR mass cytometry is desirable. - Ability to read, analyze, and interpret scientific and technical reports, technical procedures, validation protocols and reports, operating instructions, and scientific publications. - Excellent organizational and communication skills to enable multi-tasking. - Attention to detail is essential. - Collaborative attitude within and outside own discipline. - Ability to relocate to the Greater Toronto Area in Ontario, Canada.     The Company is committed to providing an inclusive and barrier free recruitment process to applicants with accessibility needs in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act (AODA). If you require an accommodation during this process, please inform The Company of your requirements.  We are an equal opportunity employer.
ID
2023-3726
Category
Research & Development
Job Locations US-MA-Boston
Would you like to join an innovative team driven by a bold vision – unleashing tools to accelerate breakthroughs in human health?   It is an extraordinary time for Standard BioTools. Our technology is empowering customers to improve life through comprehensive health insight. We invite you to join a leading provider of indispensable life sciences tools that is accelerating global research on multiple frontiers of human health. At Standard BioTools, we are building a positive culture where our people can do the best work of their careers, informed and influenced by our core values: - Be accountable to customers, partners, and each other. Take ownership and deliver on commitments. - Establish and follow Standard Work in all that we do, drive continuous improvement (kaizen), and eliminate waste (MUDA). - Keep customers front and center in all our work. - Be data-driven in our work, our analysis, our recommendations, and our decision making. - Be collaborative and work as one team, without silos. Foster transparent communications in a learning, coaching, helpful environment.   Standard BioTools is looking for motivated Field Service Engineer to deliver exceptional service across Standard BioTools’ portfolio of products in Mass Cytometry systems, serving as the primary customer contact on technical and service-related issues.   He/she must be able to troubleshoot complex problems within an operational interplay of software, hardware, and chemistry. He/she must be committed to total customer satisfaction, with the ability to demonstrate outstanding interpersonal skills and solid judgment. A team player is essential as this position will have a great degree of overlap with various interdisciplinary groups within the organization.   This position is a field-based regional position, but travel throughout North America is to be expected.   Preferred location: Massachusetts or within a 2 hours drive of the area.   Description:   - BS in Science or Engineering discipline with some (preferably 2 years) of industry experience in the service and/or support of analytical instruments and/or combination of experience and education/training. - Technical support/Field service experience, especially related to ICP-MS, a plus. - Good working knowledge of optical, electrical and mechanical sub-systems. - Expertise in employing root cause analysis and corrective action methodologies. Prior work with Life Science instrumentation, or any other Laboratory Capital Equipment a plus.  - Salesforce familiarity a plus. - Strong verbal communication skills. - Good customer facing skills - Good initiative, critical thinker, self motivated and willing to learn.    Minimum Qualifications: - BS in Science or Engineering discipline with 2 years of industry experience in the service and/or support of analytical instruments and/or combination of experience and education/training. - Technical support/service experience a plus. - Substantial working knowledge of optical, electrical and mechanical sub-systems. - Expertise in employing root cause analysis and corrective action methodologies. Prior work with Life Science instrumentation, or any other Laboratory Capital Equipment a plus.  - ServiceMax familiarity a plus. - Strong verbal communication skills. - Good customer facing skills - Good initiative, critical thinker, self motivated and willing to learn.      Ready to join an industry leader with a bold and ambitious mission that is enabling advancements in human health?   Apply online with your resume!   Standard BioTools is an equal opportunity/affirmative action employer. We will consider all qualified applicants for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status.    
ID
2023-3725
Category
Global Service & Sales Ops
Job Locations CA-ON-Markham
Would you like to join an innovative team creating technology to power groundbreaking insights in academic, clinical, pharma and biotech research?   It is an extraordinary time for Standard BioTools. Our technology is empowering customers to improve life through comprehensive health insight. We invite you to join a leading provider of indispensable life sciences tools that is accelerating global research on multiple frontiers of human health. At Standard BioTools, we are building a positive culture where our people can do the best work of their careers, informed, and influenced by our core behaviors: - Keep customers front and center in all of our work - Be accountable and deliver on commitments - Drive continuous improvement - Be collaborative and work as one team: fostering communications in a learning, coaching, and helpful environment Standard BioTools Canada is looking for a Planner II to join our Markham team.   The team member will focus on the planning and scheduling of the Proteomics reagent manufacturing products.   Essential Duties & Responsibilities: - Perform and review weekly, monthly and quarterly demand and supply analysis. Highlight surplus, shortfall and initiate contingency plan. - Initiate and review weekly/monthly/quarterly production plans in response to changes and priority. Create and manage release of work orders. - Manage MRP (Material Requirement Planning buy plan) and optimize inventory level. Prepare quarterly buy-plan for approval. Initiate purchase requisition. Highlight shortfall, surplus and manage end of life and part transition. - Create and maintain new part number and master route and BOM in ERP. - Manage Capacity Requirement Planning (CRP). Maintain capacity table and perform capacity and constraint analysis. - Manage and maintain cost setup of products in ERP. Perform cost modeling. - Play a significant role in successful implementation and transition to new ERP system. - Work with cross functional team on cost reduction initiatives, and new product introduction. - Work with logistic partners for inbound and outbound shipments. - Initiate work process improvements in day to day planning and execution. - Any other duties as assigned by manager Qualifications Include: - BA, BS, BComm or Supply Chain or APICS certification,  with at least 4 years of industry experience in high technology businesses, with a min of 1 years in a planning role in manufacturing environment. - Well verse in ERP system navigation and workflow, AX preferred - Mature, high level of initiative, hardworking, analytical & able to work independently - Strong in communications, negotiations & presentation skills - Good interpersonal skills and values teamwork. - Must be proficient in Microsoft excel, good in writing macro and Microsoft word        Ready to join an industry leader with a bold and ambitious mission that is enabling advancements in human health? Apply online with your resume!   The Company is committed to providing an inclusive and barrier free recruitment process to applicants with accessibility needs in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act (AODA). If you require an accommodation during this process, please inform The Company of your requirements.  We are an equal opportunity employer.
ID
2023-3724
Category
Logistics
Job Locations JP-Tokyo
Would you like to join an innovative team driven by a bold vision – unleashing tools to accelerate breakthroughs in human health?   It is an extraordinary time for Standard BioTools. Our technology is empowering customers to improve life through comprehensive health insight. We invite you to join a leading provider of indispensable life sciences tools that is accelerating global research on multiple frontiers of human health. At Standard BioTools, we are building a positive culture where our people can do the best work of their careers, informed, and influenced by our core behaviors: - Keep customers front and center in all of our work. - Be accountable and deliver on commitments. - Drive continuous improvement. - Be collaborative and work as one team: fostering communications in a learning, coaching, and helpful environment. We are looking for a Field Applications Scientist, to be based in Japan.  You will provide remote and on-site customer training and applications support and facilitate instrument sales by conducting technical seminars and product demonstrations.  In addition, you will manage customer sites with the goal of maximizing the use of the Mass Cytometry platform in the field primarily in Japan.  If you enjoy bringing new technologies to market, embrace challenge, and work well in a flexible and multidisciplinary environment, then this position may be for you.   ESSENTIAL DUTIES: - Conduct on-site and in-house customer training courses. - Provide phone-, email-, and in-person customer applications support, including troubleshooting issues related to user technical skill, instrument operation, experimental design, and data analysis. - Assist in the creation and review of technical materials (manuals, application notes, presentations). - Provide technical sales support by conducting applications-based seminars and product demonstrations. - Manage proof-of-principle experiments for potential customers evaluating or writing grant applications for purchase of the CyTOF. - Conduct new product evaluation/testing with R&D and beta test sites. - Provide constructive personal and customer feedback to R&D team. - Create and maintain support information in the company enterprise database. - Communicate project status, issues to management, users and staff. - Interacts with customers and distributors to resolve issues, sponsor projects, provide technical support, and build relationships. - Interface with cross functional work teams such as field services, customer support/services, product management, manufacturing and marketing/sales. - Timely and professionally handle field support calls and issues arising from customer sites, triage with field service engineer as appropriate. - Ensures timely and effective resolution to customer problems and issues. Ensures that all customer calls/cases are properly received, logged, and tracked until resolution. EDUCATION AND EXPERIENCE: - M.S. in life sciences is required.  Ph.D. and strong immunology background preferred. - 3-5 years of hands-on experience in biochemistry, molecular biology, or cell biology lab is required. - Skilled in troubleshooting software, instrumentation, applications, and analysis of flow cytometry and/or mass spectrometry platforms. - High level bioinformatics skills are highly desirable. - Proficient in Word, Excel, Powerpoint. - Excellent organizational skills and technical writing ability. - Strong communication skills and experience delivering scientific presentations. - Commitment to customer service. - Independent thinker with excellent problem solving and interpersonal skills. - Collaborative attitude within and outside own discipline. - Excellent verbal and writing skills for English language is required of this job. - Approximately 60% - 70% travel in Japan, with some international travel. Standard BioTools is an equal opportunity/affirmative action employer. We will consider all qualified applicants for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status.
ID
2023-3723
Category
Field Services Sales & Admin
Job Locations US-CA-South San Francisco | US-CA-San Diego
  Would you like to join an innovative team driven by a bold vision  unleashing tools to accelerate breakthroughs in human health?   It is an extraordinary time for Standard BioTools. Our technology is empowering customers to improve life through comprehensive health insight. We invite you to join a leading provider of indispensable life sciences tools that is accelerating global research on multiple frontiers of human health. At Standard BioTools, we are building a positive culture where our people can do the best work of their careers, informed, and influenced by our core behaviors: - Keep customers front and center in all of our work - Be accountable and deliver on commitments - Drive continuous improvement - Be collaborative and work as one team: fostering communications in a learning, coaching, and helpful environment     Standard BioTools.is looking for a motivated Regional Sales Manager  to identify, qualify and develop opportunities for the sale of Genetic Systems (BioMark™, EP1, Access Array, C1), accessories and consumables to public and private accounts within assigned geographic territory, in line with the Company’s mission. Work independently in close relationship with Standard BioTools  business partners to maximize opportunities for revenue growth.   Location: California, West Coast Territory: Western  Region      Description:   - Control, organize and direct the development of the business including meeting sales targets, accurate forecasting and budget/expense management - Develop account sales plans and coordinate specific activities within targeted accounts in consultation with sales management - Partner with marketing and sales management to identify and implement sales tools - Produce bi-weekly sales forecast  - Maintain prospect and customer communication records in corporate CRM system. - Report quarterly goals aligned to overall corporate and regional objectives - Generate weekly activity updates including updates in sales forecasts, lost order information, sales call reports and miscellaneous issues relevant to revenue growth - Monitor and report regional market trends, identify new market potentials - Participate in the design of the regional marketing tools - Participate in scientific conferences, tradeshows and related field support activities - Develop customer relationship, monitor customer satisfaction  - Effectively communicate goals, competitive activity, issues, and accomplishments to manager. - Travel within assigned territory as necessary to conduct field sales calls and related activities (minimum 50% travel) - Represent the company professionally, ethically and morally at all times - Help launch potential future products - Achieve technical knowledge and applications on assigned product lines   Minimum Qualifications:   - B.S. Degree (Biochemistry, Chemistry, Biology, etc.) and at least 3+ years of successful field sales experience in Life Science field (capital equipment & consumables). - Understanding of the business segment and economic drivers.  - Analytical ability to understand trends and dissect industry data.  - Possess the ability to adapt to evolving sales responsibilities and corporate work environment.  - Excellent time management, territory management & presentation skills.       Ready to join an industry leader with a bold and ambitious mission that is enabling advancements in human health? Apply online with your resume!     Standard BioTools is an equal opportunity/affirmative action employer. We will consider all qualified applicants for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status.
ID
2023-3721
Category
Sales
Job Locations CA-ON-Markham
  Would you like to join an innovative team driven by a bold vision – unleashing tools to accelerate breakthroughs in human health? It is an extraordinary time for Standard BioTools. Our technology is empowering customers to improve life through comprehensive health insight. We invite you to join a leading provider of indispensable life sciences tools that is accelerating global research on multiple frontiers of human health. At Standard BioTools, we are building a positive culture where our people can do the best work of their careers, informed, and influenced by our core behaviors: - Keep customers front and center in all our work - Be accountable and deliver on commitments - Drive continuous improvement utilizing LEAN and Kaizen Philosophies. - Be collaborative and work as one team: fostering communications in a learning, coaching, and helpful environment Standard BioTools seeks a progressive Production Operations Director / Plant Director   Location: Markham, Canada    The Director will ensure that products’ quality requirements are consistently met as per set KPIs. The responsibilities also include top performance on safety, quality, production, shipping activities and overall supply chain oversight. The Director will ensure alignment with all functional groups including, quality and supply chain to drive a consistent process and standard approach.   The Director will also be responsible for supervising production and a talented team of technicians, as well as the supply chain group (purchasing and planning). Description: - Establish and monitor overall plant performance for production and quality standards. Identify, develop, and establish Critical Key Performance indicators and lead the site team to achieve the set strategies and goals. - Plan and direct production activities and establish production priorities that are consistent with effective operations and cost factors. - Oversee the purchasing and planning team - Implement and participate in Lean practices, and projects. Conduct Kaizen on a periodic basis, identify Muda, and problem solve to drive efficiencies. - Establish a culture of continuous improvements. - Actively manage and coordinate productions activities with Master Planning, scheduling, procurement to ensure most optimal use of working capital yet achieving best in class delivery performance - Lead, participate and be a full member of the Health and Safety Committees to establish strategies and plans for improving health and safety. - Collaborate with and assist the Quality team in the development and implementation of standard operating procedures and work instructions designed to eliminate operating issues and improve product quality. Ensure best in class quality performance is achieved. - Oversee maintenance, equipment activities, and quality to obtain optimum production and utilization of personnel, and equipment. - Review and analyze production reports (downtime, waste, etc.) to determine causes of nonconformity with production specifications and/or operations production problems. - Responsible for supplier oversight and strategy - Liaison with commercial team to ensure planning and production is prepared to meet the quarterly forecast. - Oversee the plants kaizen funnel, problem solving activities, and continuous improvements framework to ensure performance is improved month after month. - Revise production schedules and priorities as needed as a result of equipment failure, operating problems. - Establish countermeasures to minimize impact to stakeholders. Minimum Qualifications: - Bachelor Degree in Engineering, or a related field. - 12+ years of progressive manufacturing experience. - 8+ years of supervisory/management experience in a manufacturing environment. - Lean methodology experience and mindset (Six Sigma, Kaizen, Muda, etc.) preferred. - Strong financial acumen in managing plant financials. Good understanding of managerial accounting, standard costing, and interpretation of financial statements. - In-depth knowledge of manufacturing operations, project planning, cost control and program management. - Experience in ISO 13845 quality and standards is preferred. - Excellent communication and interpersonal skills, with demonstrated ability to influence others and interact effectively with all levels of the organization. - Demonstrate leadership, communication proficiency, decision making, problem solving and analysis. Team player/builder and a driver of value-added results - Proven track record of success in implementing programs and business initiatives. - Ability to energize and develop all levels of the organization. - A Global mindset. Ready to join an industry leader with a bold and ambitious mission that is enabling advancements in human health?      Apply online with your resume!     Standard BioTools is committed to providing an inclusive and barrier free recruitment process to applicants with accessibility needs in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act (AODA). If you require an accommodation during this process, please inform The Company of your requirements.  We are an equal opportunity employer.
ID
2023-3719
Category
Manufacturing
Job Locations SE
          FIELD SERVICE ENGINEER, Sweden   It is an extraordinary time for Standard BioTools. Our technology is empowering customers to improve life through comprehensive health insight. We invite you to join a leading provider of indispensable life sciences tools that is accelerating global research on multiple frontiers of human health. At Standard BioTools, we are building a positive culture where our people can do the best work of their careers, informed, and influenced by our core behaviors: - Keep customers front and center in all of our work - Be accountable and deliver on commitments - Drive continuous improvement - Be collaborative and work as one team: fostering communications in a learning, coaching, and helpful environment The Field Service Engineer supports EMEA customers on technical and service-related issues, delivering exceptional service across Standard BioTools portfolio of products in our rapidly growing Mass Cytometry and PCR-based microfluidics businesses. It requires the ability to troubleshoot complex problems within an operational interplay of software, hardware, and chemistry. It requires commitment to achieve total customer satisfaction, with the ability to demonstrate outstanding interpersonal skills and solid judgment. Team players are essential in this position as the role has a great degree of overlap with various interdisciplinary groups within the organisation.   Description: Perform installation, maintenance, and repair services on our systems located at customer sites. Troubleshoot instrument hardware and software, often under challenging conditions. - Contribute to high-value service-related procedures and documents. - Identify areas for product and process improvement and communicate these accordingly. - Adopt and leverage our CRM business policies, procedures, and reporting. - 60% travel is routinely required on both a scheduled and unscheduled basis. Minimum Qualifications: - BS in Science or Engineering discipline with 4 years of industry experience in the service and/or support of analytical instruments and/or combination of experience and education/training - Technical support/service experience required. - Substantial working knowledge of optical, electrical and mechanical sub-systems. - Expertise in employing root cause analysis and corrective action methodologies. - Prior work with Life Science instrumentation, especially Mass Spectrometers is highly desirable. - Salesforce.com / ServiceMax familiarity a plus. - Strong verbal communication skills Ready to join an industry leader with a bold and ambitious mission that is enabling advancements in human health? Apply online with your resume!   Standard BioTools is an equal opportunity/affirmative action employer. We will consider all qualified applicants for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status.    
ID
2023-3717
Category
Service & Support
Job Locations CA-ON-Markham
It is an extraordinary time for Standard BioTools. Our technology is empowering customers to improve life through comprehensive health insight. We invite you to join a leading provider of indispensable life sciences tools that is accelerating global research on multiple frontiers of human health. At Standard BioTools, we are building a positive culture where our people can do the best work of their careers, informed, and influenced by our core behaviors: - Keep customers front and center in all of our work - Be accountable and deliver on commitments - Drive continuous improvement - Be collaborative and work as one team: fostering communications in a learning, coaching, and helpful environment   Standard Biotools is looking for a motivated Quality Control Associate to help perform QC testing of raw materials and reagents for release, stability, in-process reagent and Assay testing. The successful candidate will also participate in the development and testing of new QC procedures. Description: - QC incoming raw materials, in-process testing, and final QC of oligo based products. Analyze data and complete testing reports - Work with R&D and Technical Support to transfer new products into Reagent Manufacturing and/or the Assay Design Group - Assist in the development of QC procedures, create and maintain QC documentation for new and existing products, processes, and equipment - Responsible for equipment calibration tracking - Assist manufacturing with filling/packaging events as requested Minimum Qualifications:   - BSc in Genomics, Molecular Biology or related discipline or higher - Experience with nucleic acid, cell culture and protein assays and/or single cell technologies are considered an asset. - Knowledge and experience with PCR, qPCR, DNA and RNA library preparation and next generation sequencing - Hands on experience with maintaining cell cultures and tissue culture techniques - Experience working in cleanrooms using aseptic technique is required - Must be able to work well both independently and in a team setting - Familiar with the use of MiSeq, Agilent Bioanalyzer, nanodrop spectrophotometers and Qubit, is also preferred.    Ready to join an industry leader with a bold and ambitious mission that is enabling advancements in human health? Apply online with your resume!       The Company is committed to providing an inclusive and barrier free recruitment process to applicants with accessibility needs in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act (AODA). If you require an accommodation during this process, please inform The Company of your requirements.  We are an equal opportunity employer.
ID
2023-3712
Category
Manufacturing
Job Locations US-MA-Boston | US-MD
It is an extraordinary time for Standard BioTools. Our technology is empowering customers to improve life by providing tools to accelerate breakthroughs in human health. We invite you to join a leading provider of indispensable life sciences tools that is accelerating global research on multiple frontiers. At Standard BioTools™, we are building a positive culture in which our people can do the best work of their careers, informed and influenced by our core values: - Customer Commitment. We are committed to developing quality solutions to meet our Customers’ unmet needs. - We uphold the highest standards professionally, personally, and intellectually. - We show respect for each other, value every voice, and embrace diversity, equity, and inclusion. - Continuous Improvement. We foster a culture of continuous improvement that drives us to do better every day. Standard BioTools is looking for a SEC Reporting Manager (Remote) to join our team. This position is a remote role with the ideal candidate residing in the Boston area.      Responsibilities: - Assist with the preparation of SEC filings, including 10-Q, 10-K and Proxy. - Support multiple teams during multi-entity, multi-currency global consolidation process.  Ensure financial statements, including balance sheet, statement of cash flows, statement of shareholders’ equity, and income statement, are prepared in accordance with U.S. GAAP. - Draft footnote disclosures and technical accounting memos with minimal need for editing. - Compile accurate and complete supporting documentation for external auditors. Effectively liaise and resolve matters with internal and external audit teams.  - Develop and maintain expert working knowledge of the Company’s SEC reporting software, Workiva WDesk. - Prepare SOX controls. - Assist with accounting for equity incentive awards. - Monitor and ensure timely identification of new accounting standards.   Qualifications:  - Bachelor’s Degree in Accounting or Finance - 5+ years with a Big4 CPA firm or public company - Demonstrated success in process improvement - Excellent written and oral communication skills - Ability to manage and prioritize multiple projects and timelines - Strong work ethic - Certified Public Accountant (CPA) - preferred   Ready to join an industry leader with a bold and ambitious mission that is enabling advancements in human health?  Apply today !     Standard BioTools is an equal opportunity/affirmative action employer. We will consider all qualified applicants for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status.
ID
2023-3710
Category
Accounting/Finance
Job Locations US-PA
Would you like to join an innovative team driven by a bold vision – unleashing tools to accelerate breakthroughs in human health?   It is an extraordinary time for Standard BioTools. Our technology is empowering customers to improve life through comprehensive health insight. We invite you to join a leading provider of indispensable life sciences tools that is accelerating global research on multiple frontiers of human health. At Standard BioTools, we are building a positive culture where our people can do the best work of their careers, informed and influenced by our core values: - Be accountable to customers, partners, and each other. Take ownership and deliver on commitments. - Establish and follow Standard Work in all that we do, drive continuous improvement (kaizen), and eliminate waste (MUDA). - Keep customers front and center in all our work. - Be data-driven in our work, our analysis, our recommendations, and our decision making. - Be collaborative and work as one team, without silos. Foster transparent communications in a learning, coaching, helpful environment.   Standard BioTools is looking for motivated Field Service Engineer to deliver exceptional service across Standard BioTools’ portfolio of products in Mass Cytometry systems, serving as the primary customer contact on technical and service-related issues.   He/she must be able to troubleshoot complex problems within an operational interplay of software, hardware, and chemistry. He/she must be committed to total customer satisfaction, with the ability to demonstrate outstanding interpersonal skills and solid judgment. A team player is essential as this position will have a great degree of overlap with various interdisciplinary groups within the organization.   This position is a field-based regional position, but travel throughout North America is to be expected.   Preferred location: Pennsylvaniaor within a 2 hours drive of the Philadelphia, Pennsylvania area.   Description:   - BS in Science or Engineering discipline with some (preferably 2 years) of industry experience in the service and/or support of analytical instruments and/or combination of experience and education/training. - Technical support/Field service experience, especially related to ICP-MS, a plus. - Good working knowledge of optical, electrical and mechanical sub-systems. - Expertise in employing root cause analysis and corrective action methodologies. Prior work with Life Science instrumentation, or any other Laboratory Capital Equipment a plus.  - Salesforce familiarity a plus. - Strong verbal communication skills. - Good customer facing skills - Good initiative, critical thinker, self motivated and willing to learn.    Minimum Qualifications: - BS in Science or Engineering discipline with 2 years of industry experience in the service and/or support of analytical instruments and/or combination of experience and education/training. - Technical support/service experience a plus. - Substantial working knowledge of optical, electrical and mechanical sub-systems. - Expertise in employing root cause analysis and corrective action methodologies. Prior work with Life Science instrumentation, or any other Laboratory Capital Equipment a plus.  - ServiceMax familiarity a plus. - Strong verbal communication skills. - Good customer facing skills - Good initiative, critical thinker, self motivated and willing to learn.      Ready to join an industry leader with a bold and ambitious mission that is enabling advancements in human health?   Apply online with your resume!   Standard BioTools is an equal opportunity/affirmative action employer. We will consider all qualified applicants for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status.    
ID
2023-3709
Category
Global Service & Sales Ops
Job Locations IN
Account Manager, India   Would you like to join an innovative team driven by a bold vision – unleashing tools to accelerate breakthroughs in human health?   It is an extraordinary time for Standard BioTools. Our technology is empowering customers to improve life through comprehensive health insight. We invite you to join a leading provider of indispensable life sciences tools that is accelerating global research on multiple frontiers of human health. At Standard BioTools, we are building a positive culture where our people can do the best work of their careers, informed, and influenced by our core behaviors: - Keep customers front and center in all of our work - Be accountable and deliver on commitments - Drive continuous improvement - Be collaborative and work as one team: fostering communications in a learning, coaching, and helpful environment   Standard BioTools is looking for Account Manager - India, The role is responsible for ensuring annual and quarterly corporate objectives are met for Standard Bio in India. This position focuses on exceeding targets and driving new opportunities in the India market, specifically in the genomics and proteomics market space. This position requires a high-level of cross functional leadership and organizational skills, creative and critical thinking, and proven written and verbal communication skills. Major duties include meeting and exceeding revenue targets, identifying market development opportunities, driving local campaigns to build brand awareness, reporting on metrics and performance, optimizing channel partner performance and execution and managing relationships with key stakeholders and opinion leaders.   Description: Tasks and Responsibilities   - Primarily responsible for achieving and exceeding quarterly and annual sales targets. - Develop, implement and monitor the district plan to meet assigned objectives. - Develop and maintain strong relationships with key opinion leaders and stakeholders and work to develop them into Standard Bio’s reference sites. - To champion district requirements and mindshare in order to build a foundation for long term growth. - Focus on developing, implementing and monitoring regular reviews and quarterly growth plans with assigned channel partner/s. - Coordinate and facilitate internal and external communication and engagement to ensure effective and consistent go-to-market strategy with channel partner/s. - Provide accurate forecasts as required and maintain data management diligence within internal operating guidelines. - Ensure the channel partner/s are properly trained and resourced to carry out their responsibilities. Complies with legal training when working with channel partner/s. - Ensure Standard Bio’s values and commitment to customer satisfaction is performed, delivered and consistently approved in the assigned territory. - Gain partner mind share and commitment and have the ability to work within multiple levels of channel partner/s organization. - Manage and track opportunities through the regular sales channel CRMs; Execute regular pipeline reporting calls with partners.   Minimum Qualifications: - BS or MS equivalent degree in in Life Sciences; MBA or PhD preferred. - Strong knowledge of the Indian Life Science market with a minimum of five years commercial experience in a relevant sector (genomics, flow cytometry and/or proteomics). - A minimum of 5 years channel management experience in the Indian market. - Experience with direct account management. - Capital equipment (>USD500K) and reagent sales experience strongly preferred. - Experienced in developing and implementing business development initiatives in India. - Ability to travel as required to carry out primary responsibilities (up to 60%).
ID
2023-3706
Category
Sales